Play responsibly on hai77
Gaming is a source of fun — not problems. hai77 always puts your mental and financial wellbeing first. Know your limits, stay safe.
Why responsible gaming matters
Online gaming and betting is a form of entertainment — but like any entertainment, it needs to be kept in check. hai77 believes that an informed player is the happiest player. Our goal is not only to provide an enjoyable gaming experience, but to ensure every user's long-term wellbeing.
When gaming stays within your budget and on your own terms, it is simply fun. But when it becomes a source of financial pressure or emotional stress, seeking support is the right decision. hai77 is here for you — in any situation.
On this page you will learn how to set your own gaming limits, which signs to watch out for, and which hai77 tools can help you stay in control.
Core principles
- Gaming is for entertainment — not a substitute for income
- Only bet money you can afford to lose
- Set a daily budget in advance
- Respect your time limits — take breaks
- Do not chase losses by placing bet after bet
- Avoid gaming when drinking or under emotional stress
hai77's protection tools
We have put a set of tools in your hands so you can manage your own gaming.
Deposit limit
Set a daily, weekly, or monthly deposit limit. Once set, a limit takes effect immediately. Increasing a limit requires a 24-hour wait — this is a deliberate safety measure.
Session time limits
Decide in advance how long you will play in each session. When the time is up, hai77 will automatically remind you to take a break.
Time-out feature
Need a short break? Temporarily close your account for anywhere from 24 hours to 30 days. During this period, no login or transactions will be possible.
Self-exclusion
If you feel gaming is becoming a serious problem, choose long-term self-exclusion. This option deactivates your account permanently or for an extended period.
Gaming history review
Log in to your account and view your deposit, withdrawal, and betting history at any time. Understanding your spending patterns makes it easier to stay aware.
Direct support
Reach hai77's 24/7 live chat support team at any time. If you have any concerns about gaming, our specialist team is ready to assist you in Bengali.
For those aged 21 and above only
hai77 firmly believes that gaming platforms are for adults only. Opening an account or playing by minors is strictly prohibited. We verify age at registration and may request additional identity verification in any case of suspicion. Parents, please ensure your children cannot access this platform.
Warning signs
If any of the situations below apply to you, it is time to seek help. This is not a weakness — it is a sign of self-awareness.
You keep betting to try to win back lost money and cannot stop.
You are hiding your gaming activity from family or friends.
You are spending money meant for rent, food, or essential expenses on gaming.
You feel anxious or restless when you try to stop gaming.
Gaming is affecting your work, studies, or relationships, but you cannot stop.
You are taking on debt or borrowing money from others because of gaming.
How to use the tools
How to set a deposit limit
Log in to your hai77 account and go to the "Account Settings" section. Click on the "Responsible Gaming" option and set your preferred daily, weekly, or monthly deposit limit. The minimum deposit is ৳100 — you cannot set a limit lower than this.
The self-exclusion process
To request self-exclusion, contact our 24/7 live chat or email [email protected]. Our support team will complete the process with complete confidentiality. This decision is entirely yours — there will be no questions or pressure.
How to take a time-out
If you want a short break, let us know via live chat or email. You can take a time-out for any duration from 24 hours up to 30 days. No transactions will be made from your account during this period.
View your gaming history
Log in to your account dashboard and view information for any period from the "Transaction History" and "Betting History" sections. Understanding your spending pattern makes it easier to make decisions.
Ask yourself
Ask yourself these questions before each gaming session. Answer honestly.
- Am I playing for fun, or am I expecting to earn money?
- What is my budget for today — and can I handle losing it?
- Am I tired, under stress, or emotionally overwhelmed right now?
- How much time and money did I spend last week?
- If I lose today, will I keep going, or will I stop?
- Are my family or close ones concerned about my gaming?
Healthy gaming habits
Following a few simple rules keeps gaming enjoyable at all times.
- Set a fixed budget before each session and stick to it.
- Take regular breaks during long sessions — at least 10 minutes every hour.
- Keep gaming alongside other forms of entertainment and social activities.
- When you win, set aside a portion — do not put it all back on bets.
- If you go beyond your limits, notify hai77 support right away.
- Talk openly with your family about your gaming limits.
How to get support
Asking for help takes courage. You are not alone — hai77 and our support team are always by your side.
24/7 live chat
At any time — day or night — reach us on live chat. Our trained support team can communicate in Bengali and your privacy will remain completely secure.
Contact by email
Email us for any responsible gaming requests or concerns: [email protected] — we provide support in both Bengali and English.
Please remember
When you request self-exclusion or a time-out, hai77's support team will action it without any questions or delays. We respect your decision. Any eligible funds in your account during the gaming pause remain completely safe.
Enjoy responsibly with care
Play within your limits, explore the hai77 games section, or check our FAQ for any questions.